fi77's commitment to responsible gaming
We believe entertainment should be enjoyable and safe. fi77 is committed to ensuring the protection of every player — because the real joy of gaming comes when it is enjoyed in a controlled and mindful way.
Gaming for enjoyment, not addiction
fi77 has built an entertainment platform for players in Bangladesh where having fun is easy, but avoiding harm is even easier. Online gaming can be a source of enjoyment, but it should never cause financial pressure or mental distress.
We believe responsible gaming is not just about knowing your limits — it is about having the right tools and support to stick to those limits. That is what fi77 works towards.
Safe environment
SSL encryption and fair play guaranteed
You're in control
Easily set deposit limits and activate self-exclusion
24/7 support
Help available any time, including live chat in Bengali
Age verification
Strict 21+ age confirmation process
Ways to keep yourself protected
fi77 provides players with several tools to easily monitor and control their own gaming habits.
Setting deposit limits
You can set your own maximum daily, weekly, or monthly deposit amount. Once activated, the limit takes effect immediately. To increase it, a specified waiting period must pass.
Time-out feature
If you want to take a break, use the time-out option. Your account can be temporarily suspended for anywhere from 24 hours up to 30 days. During this time no deposits, bets, or transactions will be possible.
Self-Exclusion
If you feel gaming is getting out of control, use the self-exclusion feature. This option lets you close your account entirely for a set period. Contact our support team and we will take action right away.
Age and identity verification
fi77 strictly verifies that players are 21 or older. Submitting a valid ID when opening a new account is mandatory. We are always vigilant about keeping minors away from gaming.
Reviewing activity history
You can view your transaction records, betting history, and time usage at any time. This is an important way to understand your own habits. If you notice unusual patterns, speak with our support team straight away.
24/7 Bengali Support
fi77's support team is by your side around the clock for any issue. Support is available via live chat and email in both Bengali and English. If you are worried about your gaming, reach out today.
Signs of problematic gaming
Online gaming is most often a form of entertainment. However, certain signs indicate that gaming habits may be heading in a problematic direction. If you notice these things in yourself or someone you know, it is important to act right away.
fi77 never wants a player to face financial or mental harm. If even one of the signs below feels familiar, do not wait — talk to our support team.
Watch out for these signs
- You feel the urge to bet again to recover losses
- You are spending beyond your means and having to borrow money
- You are lying to family or friends about your gaming
- You feel restless, irritable, or anxious when you cannot play
- You are spending more time gaming while neglecting work, studies, or relationships
- You need to wager more and more money to get the same level of excitement
- You have tried repeatedly to stop gaming but cannot
How to use the protection tools
fi77's responsible gaming tools are very easy to use. Follow the steps below and keep your gaming experience safe.
Log in to your account
Log in to fi77 and go to your account settings. Look for the "Responsible Gaming" section there.
Activate a deposit limit
Set your maximum daily, weekly, or monthly deposit amount. The minimum deposit is ৳300. Lowering a limit takes effect immediately.
Take a time-out if needed
If you want a break, choose the duration you want from the time-out section. No bets or deposits will be accepted during a time-out.
Contact support for self-exclusion
For a long-term break or permanent exclusion, let us know directly via live chat or email ([email protected]) — we will act quickly.
fi77's responsible gaming core principles
Entertainment first
Gaming should always be a source of enjoyment. Playing with the goal of making money is risky — fi77 always reminds players of this truth.
Informed decisions
Decide in advance how long you will play and how much you will spend. Make decisions with a clear head, not driven by emotion.
Budget control
Only play with money you can afford to lose without affecting your daily life. Do not use savings, borrowed money, or emergency funds.
Time limits
Set a duration for each session. Playing for long stretches without a break causes mental fatigue and reduces your ability to make sound decisions.
If you are struggling, you don't have to face it alone
If gaming feels like it has become a problem, seek help right away. fi77's support team will assist you without judgment. There is nothing to be ashamed of — recognising the problem is the first brave step.
Are you concerned about someone you know? If you are worried about a family member's or friend's gaming habits, you can contact us too. We will help point you in the right direction.
Contact the fi77 support team
Log in to the site and speak instantly with one of our support agents — in Bengali.
[email protected] — send us any question or concern.
Full support available in both Bengali and English.
To request self-exclusion or a long-term account suspension, simply type "self-exclusion" in live chat and let us know.
For players aged 21 and above only
fi77 strictly follows a 21+ age policy. Opening an account, making a deposit, or participating in gaming is completely prohibited for anyone under 21.
Submitting a valid ID during new account verification is mandatory. If age cannot be confirmed, the account will be suspended and any deposits will be returned.
If there are minors in your household, use password protection and parental controls on your device to prevent them from accessing gaming sites.
FAQs on responsible gaming
Play mindfully, win with enjoyment
Enjoy games on fi77 on your own terms — within limits, mindfully. If you have questions, check our support page or FAQ.
Quick links